As a Foundation, it is our privilege to support Lambeth residents studying at further/higher education and schools and organisations making a massive impact in the local community. It is very important that our grants are provided effectively, efficiently and supportively. To help with this, we carry out a Listening Exercise every three years to get systematic feedback from grantees on what is working well but more importantly where we can improve our systems and our service.
We commissioned IVAR to carry out an independent survey of our grantees. 161 responded to their survey and two focus groups were carried out. Overall the response from grantees was very positive about the Walcot Foundation. However, there were also suggestions for improvement (such as shortening and simplification of our grant application form) which are being taken on board and systems will be updated by end of June to take these suggestions into account. Furthermore, grantees raised wider strategic issues and these will be fed into our strategy review which is taking place later this year.
For more information and the full report, please see here.