Tenant resources

Related pages
The Walcot Estate | Historic information on particular properties | Urban Foxes
Privacy Policy - Walcot Estate Tenants, Residents and Guarantors

Are you a tenant of the Foundation? Please contact our Property & Estate Manager on all routine matters, including repairs. Telephone during office hours (020 7735 1925) or (our preference) send an email.

Urgent repairs/property matters
We do not operate an emergency out-of-hours service.  Outside our office hours where immediate action is needed to protect people or property tenants should make the necessary arrangements with professional, accredited tradespeople. See here for NICEIC approved electrical contractors and here for approved gas and heating engineers.

In such circumstances all reasonable expenses where supported by documentation will be reimbursed (but we shall not do so if the matter is not deemed to have required immediate action as described above). Please report the facts to us as soon as possible.

You should familiarise yourself with the location of the mains water stop cock, the electricity consumer unit (in the past referred to as the fuse board) and gas valve in your property.

Other repairs
Non urgent repairs should be reported as above.  We will schedule an inspection and any necessary works and let you know when these are to be undertaken.
Links, contacts and other advice:

• Enquiries about rent and related matters to the Finance Manager
• Enquiries about tenancy terms, renewals or notice to the Property & Estate Manager
• Lambeth Council pages about rubbish and recycling
• The government's guide on renting
• TfL pages about the Congestion Zone
• TfL pages about Santander bicycles (aka Boris Bikes)
• How to Rent booklet (July 2021 edition) published by the UK Government (we send an electronic copy  to all tenants when Assured Shorthold Tenancies are created. Hard copies supplied on request)
• Fire Safety in the Home Publications by the Government

The Foundation is building, or planning to build, new homes on two sites it owns
Walcot Mews | Bishop's Terrace

OTHER DOCUMENTS

• Fire/evacuation plan for the main
  block of Walcot Gardens (2019)
  

LINKS THAT MAY BE USEFUL

• Lambeth Council: rubbish/recycling
• TfL Santander Cycles
• TfL Congestion Zone

19th century map of the Walcot Estate