Tenant resources

Related pages
The Walcot Estate | Historic information on particular properties | 
Privacy Policy - Walcot Estate Tenants, Residents and Guarantors

Repairs & Maintenance
​
For tenancy issues and queries the team is contactable at:
 
Email: [email protected]
 
Telephone: 020 7735 1925 - Option 3
 
Our office hours are: Monday – Friday, between 9am & 5pm.

Out of Hours

In the event of an emergency outside of these hours, the emergency line is 020 3371 3200
 
(This line is for emergencies or repairs requiring immediate action only)
 
Any other repair/report will be referred to the office to pick up on the next working day.

Links, contacts and other advice

• Enquiries about rent and related matters to the Finance Manager
• Enquiries about tenancy terms, lease renewals or notice, to the Property & Estate Manager
• Lambeth Council pages about rubbish and recycling
• The government's guide on renting
• TfL pages about the Congestion Zone
• TfL pages about Santander bicycles (aka Boris Bikes)
• How to Rent booklet (July 2021 edition) published by the UK Government (we send an electronic copy  to all tenants when Assured Shorthold Tenancies are created. Hard copies supplied on request)
• Fire Safety in the Home Publications by the Government

19th century map of the Walcot Estate

The Foundation is planning to build new homes on one of it sites it owns
Bishop's Terrace

OTHER DOCUMENTS

• Fire/evacuation plan for the main
  block of Walcot Gardens (2019)

LINKS THAT MAY BE USEFUL

• Lambeth Council: rubbish/recycling
• TfL Santander Cycles
• TfL Congestion Zone