We want to give the best possible service to those who apply to us for grants. To check how we are doing we commissioned DJS Research to investigate. They carried out 100 telephone surveys in October/November 2018 and in January 2019 we received the anonymised results.
The full report can be viewed here.
The results were overwhelmingly positive and have identified things we want to improve on.
We’re delighted with the findings. Still, we want to make things better. We plan to: