Impact of Universal Credit in Lambeth and Southwark - New Research

Advising Communities carried out research on the impact of full roll-out of Universal Credit in Lambeth and Southwark. This research involved interviews and surveys with 143 claimants and 72 local agencies affected by the introduction of UC.  This was enabled through joint funding by United St Saviours Charity and Walcot Foundation.

The research concludes that:

• Significant numbers of UC claimants are struggling. The complexities and administrative challenges of the new system are leading to widespread emotional and financial stress, with  vulnerable groups particularly affected.
• The impact on the voluntary sector is huge. Claimants are turning to the already stretched local voluntary sector agencies for support and advice.
• Personal, holistic and properly resourced support for claimants, that takes into account needs such as language and IT capabilities, is critical if Universal Credit has any chance of success.

This Research was launched on 23 January at a Roundtable event which involved Lambeth and Southwark Councillors and staff, funders, local advice agencies and Neil Coyle MP (and member of the Parliamentary Work and Pensions Committee).  This research was submitted to that Committee as part of its ongoing review of UC.
Downloads:

• Executive Summary
• Full Report