Tenant resources

Repairs & Maintenance

For tenancy issues and queries the team is contactable at:

Email: [email protected]

Telephone: 020 7735 1925 - Option 3

Our office hours are: Monday – Friday, between 9am & 5pm.

Out of Hours

In the event of an emergency outside of these hours, the emergency line is 0208 044 2194

(This line is for emergencies or repairs requiring immediate action only)

Any other repair/report will be referred to the office to pick up on the next working day.

Links, contacts and other advice

Enquiries about rent and related matters to the Finance Manager
Enquiries about tenancy terms, lease renewals or notice, to the Property & Estate Manager
Lambeth Council pages about rubbish and recycling
The government's guide on renting
TfL pages about the Congestion Zone
TfL pages about Santander bicycles (aka Boris Bikes)
How to Rent booklet (July 2021 edition) published by the UK Government (we send an electronic copy to all tenants when Assured Shorthold Tenancies are created. Hard copies supplied on request)
Fire Safety in the Home Publications by the Government

19th century map of the Walcot Estate

The Foundation is planning to build new homes on one of it sites it owns
Bishop's Terrace

OTHER DOCUMENTS

Fire/evacuation plan for the main
block of Walcot Gardens (2019)

LINKS THAT MAY BE USEFUL